POOL BOOKING INFO

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Pool Inflatable Rules

  • Users must be aged 6 Years +
  • User height restriction is between 1.1m and 1.8m
  • The maximum weight allowance is 13st / 90kgs per person
  • Users must be able to swim unaided (no armbands)
  • Do not enter the obstacle course until permitted to do so by the lifeguard
  • Do not jump or walk onto the starting platform. Safe access such as crawling or gentle sliding onto the platform is only permitted
  • Sharp objects including goggles, jewellery or locker keys are not to be worn during use of the inflatable.
  • Rough or reckless behaviour will not be permitted
  • Somersaulting or diving off the inflatable is not permitted
  • Swimming under the inflatable is strictly prohibited
  • Maximum number of users at any one time is 2
  • When using the slide, all users must be seated, cross arms over chest, with hands touching shoulders and feet first
  • Once completing the obstacle course, please exit the pool water safely and quickly. This will prevent delays in the queue
  • Hanging or swimming under the anchor ropes is not permitted
  • Persons with medical conditions must inform the lifeguard on duty
  • You are not permitted to use the inflatable if you suffer from any heart condition, spinal or physical injury
  • Expectant mothers are not permitted to use the inflatable
  • Failure to comply with the rules may result in ban from use
  • Obey lifeguards’ instructions at all times

Pool Info

  • No pre-booking required 
  • All customers must check in at reception upon arrival.
  • No glass bottles or containers allowed in the Westside Changing Village or onto the Pool Deck
  • Last admission is 40mins before the advertised closing time.
  • Only customers of 16+ years of age may use the facility after 8 pm.
  • Each session lasts two hours.
  • Our Main Pool will be closed from 4:30-5:30pm Monday – Friday, 9-10:30am Saturdays. All other services will be open as normal
  • Tuesday &Thursday 4.30-5.30 main pool closed small pool and spa area opened
  • All under 11’s must be supervised by an adult in the water. Please view our child admission policy in the about section of the website for further details. 
  • Swim Hats are required to be worn at all times when in any of the pools. They can be purchased on arrival, one size fits all.
  • All babies must wear a swim nappy while swimming. These are available to purchase on arrival. 
  • Arm bands and other floating aids can be purchased at reception
  • Snorkels, masks and flippers are not permitted, unless preauthorised with lifeguard on duty. 
  • No outdoor footwear on poolside.
  • No prams, buggies or baby chairs allowed on poolside
  • Our changing village consists of individual, family and group changing cubicles.
  • Personal belongings must be secured in the lockers provided. Locks can be purchased from reception.  
  • Hairdryers are available to use at a small cost.
  • Appropriate Swim Wear MUST be worn (No bikini thongs/white shorts) 
  • All customers must shower in pre cleanse area before entering the pool.
  • All weak swimmers or non-swimmers, including swimmers with floating aids must remain within their depth at all times. 
  • Eating or hot drinks are not permitted on poolside, this includes chewing gum.  
  • Our pool will always be supervised by trained Lifeguards. Swimmers must obey lifeguard instructions at all times. 
  • The following activities are NOT allowed: running, bombing, running jumps, ducking, horseplay. 
  • Diving is only permitted in the deep end of the pool as per signage in place. 
  • When taking part in lane swimming, we ask that swimmers adhere to a clockwise format to avoid collisions.  
  • We generally provide a slow and fast lane, so we as swimmers to be mindful of their ability when selecting the correct swim lane. 
  • The lifeguard will announce the end of each swim session with one long whistle blast.
  • Persons who are or appear to be under the influence of drink or drugs are not permitted in the pool at any time
  • Customers with medical conditions must inform lifeguards
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